Hi. I'm Merriah. 👋
I'm a content designer and strategist based out of Vancouver, BC.
Capabilities
Featured work
Small copy, big impact.
How a single prompt converted 15% more guests into One Key members.
Making security feel human for over 15 million travelers.
How can we use SMS verification to make signing in feel faster, simpler, intuitive, and actually secure for Expedia travelers?
Modernizing Blackboard Learn's voice: building a content system.
Building a single source of truth to unify a fractured product voice across 20+ languages.
Taking the algebra out of financing a new iPhone.
How I helped customers compare carrier deals without doing the math themselves.
About me
I'm Merriah (rhymes with Messiah), a Senior Content Designer and UX Strategist with over 11 years of experience. I've shaped the words and systems behind products used by millions, at companies like Expedia, Apple, and Blackboard Learn. My work spans the full content design lifecycle — from voice and tone frameworks and information architecture to interface copy, UX content testing, and localized content systems across 20+ languages.
I have a lot to say about responsible design, AI governance, and building products that work for real humans.
I've worked with
